About Us
This hotline was born out of the long and ongoing saga of one set of parents who began their journey feeling alone, isolated, and unheard. We had a wonderful family, living our lives and raising our children on the derech we believed was right. So many challenges arose that left us feeling lost and uncertain.
Questions swirling about school choices, friends, clothes, music etc. Do we permit things in our home that conflict with our values?
Before long, we were drowning in an unfamiliar world filled with dangerous and frightening situations. We were afraid to share details with family and friends and were ashamed to face them.
We vowed that when our roller coaster ride would slow down, we would reach out to help others in similar situations. We never want another parent to feel that deep loneliness, shame, or isolation. No parent should ever have to struggle alone while watching their child in pain.
Our hotline is here to provide every parent whose child is pushing boundaries or struggling in any way with their Yiddishkeit a safe, non-judgmental space to talk and be heard. Our hotline volunteers are parents just like you. Our personal experiences allow us to offer you the compassion you need to feel supported.
Our anoynymous hotline is here to support you through any crisis
Call Us
(516) 718 HOPE
HOW it Works
Different Struggles, Same Journey.
Lean on Us for Support
Feeling Isolated
Experiencing loneliness in your journey as a parent of a struggling teen?
Our hotline is here to provide you with support, understanding, and a sense of connection.
Relationship Problems
Are you facing difficulties in your relationship with your child?
Our hotline offers support to help you strengthen communication and rebuild trust.
Crisis
Is your teen going through a crisis, such as substance abuse, self-harm, or severe emotional struggles?
Our hotline offers specialized support to help you with understanding and clarity.
Behavioral Challenges
Dealing with your teen’s defiant behaviors can be overwhelming.
Our support and listening line is here to offer a compassionate ear and help you feel heard during these difficult times.
Fear and Worry
Fearing for your teen’s rebellious behavior and spiritual well being can be exhausting and emotionally draining.
Our support line is here to listen, providing a safe space where you can express your concerns and find comfort in knowing you’re not alone.
Finding Hope
During difficult times, it can be hard to see a way forward.
Our support line is here to listen and offer comfort, helping you hold onto hope as you navigate the challenges of parenting a struggling child.
You never have to face it alone
Rabbinical Endoresements
Haskamos
Rabbi Gershon Eliezer Schaffel
Rav, Young Israel of Skokie | Rav Hamadrich, Lebeinu Baltimore | Rav, Midwest Bais Horaah
LETTER FROM RABBI SCHAFFEL
| Rabbi Gershon Eliezer Schaffel | גרשון אליעזר הכהן שעפל |
| Young Israel of Skokie | מרא דאתרא |
| 8746 East Prairie Rd | קה”ק דצעירי ישראל דסקאקי |
| Skokie, IL 60076 | 847-338-9065 |
י”ג טבת תשפ”ה
January 13, 2025
Chazal (Yoma 75b) offer two explanations of the pasuk in Mishlei (12:25): דאגה בלב איש ישחנה – If there is anxiety in a man’s mind let him quash it. One opinion is that one should push the thoughts of his mind and the other explanation is that one who experiences anxiety should tell others his concerns. Mefarshim explain that both explanations are true. Initially, one should try to push the anxiety-generating thoughts of his mind. If that fails to provide relief, one should discuss his anxiety with others.
Parents of struggling children feel alone and isolated in their struggles. It is embarrassing and humiliating to admit that one has a child/ren who are struggling. Even when parents are prepared to discuss their situation with others, it is difficult to find an empathic, non-judgmental, and understanding person who can listen and speak from experience.
The Parents Line was conceived and is designed to address these concerns. Our trained volunteers honed their active and empathic listening skills. They understand what struggling parents are experiencing and feeling. Our volunteers are passionate about helping others feel understood and supported as they navigate their journey with their children.
It is a privilege of mine to contribute a small part in their sacred work and Hashem should bless them with listening ears, understanding hearts, and eloquent words.
בידידות ואהבה רבה
Start with Education
Shape a Future of Hope and Healing
CONTACT US
We’re all in this together
Lean on us for support.
Available hours
MEN
SUN & THURS
8:00pm – 10:00pm
WOMEN
MON, TUES, WED
8:00pm – 10:00pm